How To Contact Us

We ship fast using UPS!

We want you to be happy with your purchase, so if you change your mind or receive an unsuitable gift, no worries! We accept returns within 28 days of delivery. Just keep in mind:

Items must be unused and in their original sealed packaging.

You can read our full returns policy here.

If you’re in Dublin and need your order pronto, our Same Day Shipping is the way to go! Place your order by 10am, and our pals at Xpect Same Day Delivery will have it to you by 9pm Monday to Friday, or 6pm on weekends. It’s like magic, but real!

Here’s how you can stay informed on the status of your order: 

• Once your order is processed and shipped, your order status will change to “Completed.”
• At this point, you will receive a tracking link via email.
• Click on the tracking link to view the current status and location of your package.
• You will also receive email updates directly from UPS once your package enters their network.

For pre-orders:

• You will receive updates closer to the item’s release date.
• These updates will provide you with an estimated arrival date for your pre-ordered item.
• Keep an eye on your email inbox for these important notifications.

For more information on Shipping and Tracking that you may find useful, click here. 

Absolutely! You’ve got two options:

1. Click & Collect: Select this at checkout, choose your pickup day, and your prepaid order will be waiting for you at the U Store It office reception. Your order can be collected on the same day if it’s received before 10am. Easy peasy!

2. Showroom Appointment: Make an appointment to swing by our showroom and pay for your item in person. Just give us a heads up 24 hours in advance.

With Stack My Order, you can:

Hold in-stock items for up to 30 days and combine them with your other orders

Make multiple pre-orders with similar arrival dates and stack ’em up

Ship any combo of items and orders together

Combine orders to reach that sweet €75 mark and score free shipping (for customers in the Republic of Ireland)

Just keep in mind that after 30 days, we’ll need to ship your in-stock items. You can always add more to your order to work towards free shipping. Pre-orders from different release quarters can’t be stacked together. And a few items, like laser-cut decorations and Abomination Props, are excluded.

If your stacked order is under €75 when the 30-day limit is up, we’ll send you a link to pay for shipping. Orders over €75 will ship automatically. If you don’t pay the shipping fee on time for an under €75 order, we’ll need to cancel it and refund you, minus a small €2.50 cancellation fee.

To use Stack My Order, just select it as your shipping option at checkout. Easy!

Read the full Stack My Order policy here. 

We sure do! We ship to most places around the globe, with just a few exceptions. When you’re checking out, you’ll see a list of countries we deliver to. Shipping costs are based on the weight of your order and your location. If you don’t see your country listed, give us a shout, and we’ll whip up a personalized shipping quote for you.

Absolutely! At Uncanny Collectibles, we’re always on the lookout for brilliant collections to add to our inventory. Got action figures, horror movie statues, comics, video games, or Lego sets? We’re interested!

Here’s how it works: we typically offer up to 1/3 of the average resale market value, based on the item’s condition. It’s a fair slice of the pie for everyone involved. And if you’ve got a high-value collection, our consignment option allows you to relax while we sell your items and you pocket 50-60% of each sale!

If you’ve got 10 items or more and you’re happy with our prices, snap some pics and send them our way via WhatsApp, Instagram, Email, or Facebook Messenger. Let us know your ideal price and location, and we’ll handle the rest!

Ready to turn your collectibles into cash? Let’s get cracking!

(Note: We’re currently only accepting collections from customers within the Republic of Ireland & Northern Ireland.)

Read more about this here.