About Us

We’re an Irish owned business, selling action figures, collectibles, merchandise & more from brands such as Marvel, DC, NECA, Mezco Toyz, McFarlane Toys.

We love horror movies, TV shows, video games and comics. So if you’re looking for a 7-inch action figure, a video game collectible, back issue comic or even a mug featuring your favourite TV show, give us a looksy.

While we are an online store, you will find us in person, with tables full of awesomeness at alot of the Comic Cons & Gaming Conventions in Ireland . We deliver both within Ireland and Worldwide and pride ourselves on our excellent customer service, communication and speedy post! Just look at our our excellent customer reviews on Facebook, Google and here on our website.

We love searching for and finding amazing figures and collectibles. Give us a shout if you would like us to source something for you.

Thank you for stopping by and having a read of our Bio!

FREQUENTLY ASKED QUESTIONS

Simple Rewards Program
How does it work? 
  1. Start shopping with us.
  2. During checkout either log into your Uncanny Collectibles account or create one.
  3. Pay for your collectibles.
  4. Our system notes how many orders you have made with us & will start applying the discounts automatically once you spend a total of €250 / €500 / €1000 within 12 months with us over one or multiple orders.
  5. Once you qualify for a discount, you will see the total amount deducted off your next order during the checkout process.
 
What discounts can I get? 

The more you spend the more you save.

Spend a total of €250 or more & get a 3% discount off your next order

Spend a total of €500 or more & get a 5% discount off your next order

Spend a total of €1000 or more & get a 10% discount off your next order

 
When does the discount reset?

Our rewards system runs within a 12-month time frame. This starts from the date of your first order in your account.

Example 1

Your order is placed 01/10/2019, it is for €100. No discount applies as of yet.

You later place another order with us on 01/03/2020 for €150. Our system recognises your email & stacks this latest purchase to your order from 01/10/2019. When you place a third order, you will start receiving your 3% discount as you have reached the first spending tier. You will see this discount during the checkout process.

Example 2

Your order is placed 01/10/2019, it is for €100. No discount applies as of yet.

You then place another order 05/10/2020, for €150. As it has been more than 12 months since your last order with us, the system recognises this & does not add this order to the one you place over 1 year ago.

Instead, it creates a fresh stack & you will need to spend another €100 within 12 months before you qualify for the Tier 1 discount of 3%.

 

Why do I need an account with you?

You will need an account with us to use our Simple Rewards Program. You can do this before you start shopping or during the checkout process. 

The reason for this is to automate the process & make sure that you get your discounts as soon as you hit the spending limits.  There is no cost to setting up an account with us.

All we need is your email address. If place an order it will save your postal address details too.

We do not sell your information either. Here is our Privacy Policy which also confirms this.

 
What happens if I do not create an account or forget to log in to place an order?

If you do not log into your account, the system will not recognise that you are an existing customer who’s orders are building towards a discount.

 

 

 

 

Shipping

Local Pickup is from The Square, Tallaght. Select this option during the checkout process and we will either email you or text you to arrange a meetup time and date. You can also use this option to buy a new collectible & pick it up at a convention that we are attending.

Free shipping is available on all orders over €50 within Republic of Ireland. The “Free Delivery” option will appear as a postage option, once your cart/basket total is equal to or exceeds the €50 minimum spend and the delivery address is set to the Republic of Ireland. Simply select this option once it appears.

Worldwide shipping is available. We used DHL Express,  DPD & An Post.  The carrier used, will depend on the postage option you select during the checkout process. Generally, An Post will be the slowest, DPD are a great option for heavier packages & DHL are our fastest express option. 

International Buyers – Please Note: Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer’s responsibility. Please check with your country’s customs office to determine what these additional costs will be prior to buying.

Delivery Time Frames

The postal option you pick during the checkout will affect how long it will take for you to receive your package. Please note Service providers may vary depending on geographical location. Delivery times may be affected by Bank Holidays,  adverse weather conditions or other factors such as strikes, natural disasters etc.

Standard Delivery Times are as follows:
  • Ireland 3-5 Working Days
  • UK 4-7 Working Days
  • Europe 4-7 Working Days
  • Rest of World 7-10 Working Days

Standard delivery is generally made by An Post.  No tracking number is available on this service.  

DPD Standard Delivery Times are as follows:
  • 3-4 Working Days
  • Available in Ireland & the UK
  • Great for heavier packages

DPD standard delivery service is great for heavier packages to the UK.  Up to 20kg can be packed into each box, it’s a great way to save on shipping if buying multiple items.  A tracking number will be emailed to you once the package has been processed by our warehouse. 

Express Delivery Times are as follows:
  • Ireland 1-2 Working Days
  • UK 2-3 Working days
  • Europe  2-3 Working Days
  • Rest of World  4-5 Working Days

Processed by DHL Express. A tracking number will be emailed to you once the package has been processed by our warehouse.

Next Day Shipping in Ireland & the UK

To qualify for Next Day Shipping in Ireland & the UK, payment must be received by 11 am Monday – Friday & the express delivery option must be picked. We will book the courier & have them deliver your package on the next business day. A tracking number will be emailed to you once the package has been processed by our warehouse. 

Saturday deliveries are available at an extra postage cost. Contact Us to request this option & check its availability.

Free Worldwide Standard Delivery

Regrettably due to super high delivery costs, we are no longer able to offer free worldwide delivery. We have however introduced lower postage costs which are calculated on a weight based system. 

Returns

Sometimes you change your mind, an item is not suitable or perhaps something has just gone wrong. Whatever the reason, we’re happy to help.

Use the Contact Us form to request a return. Be sure to include the name of the item you wish to return, the reason why and state if you’d like a replacement or a refund in your request.

We’ll review your request and email you with a reference number and a free return shipping label.

All returned items must be unused, unopened and returned to us in the same condition you received it, within 28 days of date of delivery. Click here to view our full  Returns Policy.

Pre Orders

Want to pre-order a new release collectible?

Want to guarantee you get that new release figure? Add it to your cart from our Pre Order section & check out. You’ll save money by pre-buying it and it will be sent to you as soon as it arrives. So it’ll be super case fresh!

You will receive email updates about the status of your order too, right up to release day!

Pre Order discounts…

As of October 1st 2019, we offer a 3% discount on all Pre Orders to customers who buy & pay for the item in full before it’s release date.  This is available to all customers.

Simply add the Pre Order item to your cart & check out. The discount will show in your cart. This discount is only available to customers pre-pay in full before the item is released.

If you qualify for our Loyalty discounts – your Loyalty discount will over ride this Pre Order discount, giving you better value for your money.

Pre Order release dates…

Please note that we can not sell or ship the item to you before it’s official release date. Release dates are at the sole discretion of the manufacturer and can change without prior notice.

I am unable to order two different Pre Orders / mix a Pre Order with a non Pre Order item in my cart…

At present you can only add 1 type of pre-order to your cart before you need to check out. 

For example you can order two Halloween Ultimate Michael Myers figures, but if you try to also pre order a Terminator at the same time you will get an error message. This will also happen if you try to add an non pre order item to your cart. 

The reason for this, is that the system is unable to calculate the shipping costs of different pre orders as their release dates may differ. 

There’s no price or release date on the Pre Order collectible…

Sometimes some Pre Order items will not have a date or a price available. This is due to the supplier not providing this information. Use our Contact Us form to reserve one of these collectibles. Alternatively you can message us on Facebook , Twitter or Instagram and we’ll reserve the item for you.

One week before it’s release date, we will email you with a price and payment details. Your collectible will be reserved for 2 working days after it’s release date. If payment is not received by the end of the second working day it will become unreserved and available to all our customers via our website.

 

 

 

Pre-Order Discounts
How does it work?

As of 01/10/2019, we offer a 3% discount to all customers who pre-order & pay in full for a collectible that has not arrived in stock yet.

These items will have a pre-order or special order now badge over them & are easily found in our Coming Soon section of our website.

 

Who can get this discount?

Everyone who pays in full in before the collectible is released!

This applies to both pre orders & special orders!

Simply add the pre-order item to your cart, checkout & pay in full.  Your discount will be applied during the checkout process.

 

When does this discount expire?

This discount expires 2 weeks before the item is released. Once this date is reached, the system will remove the discount & it will change back to it’s non discounted price.

This discount is not available to customers who opt to pay via multiple invoices / payment plans.

Special Orders

Got a special request? Need us to order in something for you?

We love buying stuff as much as you do! We can special order items in for you. A booking deposit of 50% is required for all special order items.

In some cases we may require full payment up front. We will advise you of this requirement before we place the order with our supplier.

We will advise you of the expected arrival date of your item. In some cases it can take less than one week. In others it can take 1 month. It depends on when we place our next supplier order.

Expedited shipping is available at an extra cost.

Tell us what you’re looking for via the Contact Us page or use the messenger button on the side of the page.

Not Mint Condition Discounts

Not-mint condition refers to items that may have bent, damaged, or creased packaging. The product itself is in perfect condition, unless otherwise noted.

For those of you who like to take your figures out of the box, this is a great way to grab a discount.

The product will be tagged with a “not mint discount” sales badge.

Sometimes we sell figures that were part of a set separately. This may be due to some of the set figures set being damaged. Again this is a great way to get your hands on individual figures that are not normally available on their own.

These products will appear in our Sale & Special Offers section.