PERSONAL INFORMATION WE COLLECT
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: Communicate with you; Screen our orders for potential risk or fraud; and When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
MARKETING AND HOW WE MAY CONTACT YOU
Where you have given us your consent or if you have previously purchased from us, we may use your information to contact you about products that you have purchased, to tell you about goods and services which we consider may interest you, our offers available from time to time. Our marketing communications may be provided to you by email, SMS, post or such other means as we choose. You have a right to object at any time to this use of your information by visiting our Contact Us page. In addition to the right to object mentioned above, you will also be provided with the opportunity to opt-out of receiving these marketing communications both at the time that you provide your contact information to us and at any time afterwards by clicking on the relevant link provided in an email or SMS or by contacting us at any time by visiting our Contact Us page. If you tell us that you do not want to receive any further marketing information from us, we will not contact you further for the purpose of marketing. However, we will not necessarily remove your information from our database(s) if it is necessary to retain the information for other non-marketing purposes such as where we need your information for compliance with our legal obligations. Please note that after you opt-out of receiving marketing communications from us, it may take a few days to update our records during which time you may continue to receive marketing communications.
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use WordPress & Shopify to power our online store–you can read more about how WordPress uses your Personal Information here: https://automattic.com/privacy/ and Shopify here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. We may share your information with selected third parties including: Business partners, suppliers and sub-contractors for the performance of any contract we enter into with you. Examples of the types of companies include; deliveries, security, fraud protection, marketing, IT support and audit. Each of these external companies has a contract with us which confirms how they handle your information and is restricted so that they can only use this information to provide services to Uncanny Collectibles and to you and not for any other reason. Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights. BEHAVIOURAL ADVERTISING As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. You can opt-out of targeted advertising by: FACEBOOK – https://www.facebook.com/settings/?tab=ads GOOGLE – https://www.google.com/settings/ads/anonymous BING – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at http://optout.aboutads.info/. DO NOT TRACK Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser. YOUR RIGHTS If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information is corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
DATA ACCESS REQUESTS
Please note that we will need any of the contact details you used, in order to retrieve this information. For example, we will need your name, address & the email address used to place the order or make a comment on our reviews or blog comments page. We will provide you with all of the available information within 30 days of your request. Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States. DATA RETENTION When you place an order through the Site, we will maintain your completed Order Information for our records for a period of 14 months. We will automatically delete this information 14 months from the date of completion of the transaction. Please refer to our Refunds & Returns policy if you require a refund or a return outside of 3 months.
The Site is not intended for individuals under the age of 18 years of age. By making a purchase on this site, you are confirming that you are at least 18 years of age or have permission from a parent or legal guardian to do so.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please use our by visiting our Contact Us page or by email at firstname.lastname@example.org.